TURNING YOUR DREAMS INTO A REALITY

  My experience was great with this contractor. My bathroom turned out like my vision. Easy to work with and all their people did excellent work.

  The quick and fast, Ixtapa Construction is the best general contracting company I've had the pleasure to work with (I've worked with 3-4 over the last decade).  I completely gutted... read more a 4 bedroom, 2..5 bath, 2100 sq. ft. home we  just purchased and Jay did it while handling timing pressure from my then 7-month-pregnant wife who was hesitant to even make the purchase, knowing the work it needed.

As the founder/President, Jay is a consummate professional (a rarity in this business), and a true craftsman.  His Partner, Alex is also great to work with and keeps things organized and coordinated with all the moving pieces of a construction project.  Most important to me is that Jay and his team takes pride and ownership in their work.  Jay treated our construction project as if it was his own home.  He takes the time to make sure things are done right, the first time.  Moving forward, I'll always reach out to Jay first about my remodeling and home improvement needs before going out and interviewing/reviewing other contractors.  Through my remodel, I'm fortunate enough to connect with someone who I've gotten to know and trust as my advisor for home remodeling and repair-related needs.

The longer version: We closed on our home in January of this year (2019).  We knew we were going to completely gut and remodel the home.  We didn't change the exterior (no additions) but all things interior of the home were to be redone.  From all new water pipes to new electrical, new HVAC system, new 2.5 bathrooms and a new kitchen from the ground up including new flooring throughout.  

This is our 2nd remodel of homes we are to live in, so it wasn't a completely new venture for us.  The first remodel, I worked directly with a few tradesmen and oversaw/project managed the job myself.  But this time around, with a newborn on the way and a 3 year old, I didn't have the time so we had to find a good GC that was fair, reasonable and accountable to work with.  In total, we met about a dozen General Contractors (local via Yelp, Craigslist, HomeAdvisors, Houzz, you name it).

I first spoke with Alex by phone and then met with Jay at the house.  Needless to say, he was on-time and professional.  When we were ready to make a decision, we narrowed it down to Ixtapa and another construction company.  I regretfully admit, we went with the other company first.  The reason was that the initial bid was missing a few elements.  I wish I had just went back and asked him to revise before making a decision.  Truthfully, in my conversations with Jay, I had a good feeling.  But we all make mistakes... The other company turned out to be a massive disaster (if you want more info, please reach out to me).

My initial timeline was the beginning of March for the home to be move-in ready.  We started work on January 6th.  By February 6th the house was all gutted, but nothing was being put back together.  We started to get concerned as we were about 22 days out from when the house needed to be move-in ready.  I got the typical contractor runaround and because I needed to be swift, I terminated the agreement.  I had very low tolerance for a bad situation to get worse.

But since our initial meeting last December (2018) Jay stayed in touch with me and he actually followed with me to see how things were going.  
I reached back out to Jay (at this point, under immense timing pressure) to see if he can help.  He was able to get me on the calendar and get started in a week.
Ever since then, the house came together.  And while I made changes to things and added things, he was very accommodating and did what he could to help us out.

Again, incredibly grateful to have met Jay and work with Ixtapa Construction.  No job is too small for them, he's an honest craftsman that has a construction-framing background (so he can build a house from scratch if needed!)  If he can't do something, he'll tell you.  But overall, I'm incredibly happy with his service, professionalism and is the type of person you feel comfortable having around your family (which is also very important).  And his team of craftsmen are great to work with too.

His pricing is fair, but through my own experience, you get what you pay for in this industry.  Often times, you get low bids so they can come in and start the work, only to not finish or worse, cause damages.  Talk to Alex/Jay, they'll work with you.

I will update this review with photos shortly.

  Jay is a fabulous contractor and craftsman.  We could not be happier with the work that Jay did in our home and in our dealings with him.  Being six months... read more pregnant and going through a renovation may not be an ideal experience but Jay put us completely at ease, and actually made the remodel pleasant.  We have an addition to our Long Beach ranch home that was put on by a previous owner, and was poorly laid out.  We had to walk through a bedroom to get to another bedroom.  Jay reconfigured the lay out and rebuilt a beautiful bedroom for us that we will now use as a nursery.  He was able to close off the room we used to have to walk through, and build hallways and fabulous closets for us, making our home much more functional.  He took down and rebuilt walls, installed new bamboo flooring, shaker style closet doors, windows, crown moulding, and more.  He also does upgrades you may not expect.  He made our floors seamless and gave us beautiful recessed lighting that was much nicer than what our previous contractor installed.  Jay does not cut corners, and went beyond our expectations.

In addition to being an honest, reliable, and reasonably priced contractor, Jay is simply a pleasant person to be around and have working in your home.  He is friendly and warm, hardworking, and a family man.  We feel really fortunate that we found Jay and would love to hire him back for future jobs.  Both my husband and I have jobs where we put in long hours.  It was nice to have Jay in charge to fix any issues that came up and find the materials we needed to complete the job.  It really put us at ease, and we trusted him completely.

Hire Jay, and he will exceed your expectations!